SCAFFOLD 1
INTRODUCTION TO CULTURAL AWARENESS
- Unit 1: Dominant narratives and Unconscious biases
o What is a “dominant narrative”?
o Understand the impact of biases and dominant narratives on team dynamics
and decision-making.
o Develop strategies for mitigating the influence of biases

INTRODUCTION TO SFA
- Unit 2: The SOLSTICE Solution-oriented Approach
o Problem solving approach vs Solution-oriented approach
o Double listening

SCAFFOLD 2
SELF-AWARENESS: ME AS A TEAM LEADER
- Unit 4: The reflective leader: Re-authoring your leadership narrative
o What is “re-authoring”?
o “Maps”, “narratives” and “landscapes” as a metaphors for self-reflection
o What does “leadership” mean?

SCAFFOLD 3
LEADING ONE STEP BEHIND
- Unit 5: Power Dynamics: Leading with curiosity and collaboration
o Definition of “power dynamics”

VERBAL COMMUNICATION
- Unit 6: Practicing Active Listening
o Empathetic listening
o Reformulation techniques

ART OF INQUIRY
- Unit 7: Solution building questions
o Miracle question
o Scaling
o Future tense question
o Unique outcome questions

TEAM NARRATIVES: FROM PROBLEMS TO SHARED PURPOSE AND GLOBAL
IDENTITY
- Unit 8: Re-authoring team identity
o Relationships as processes of mutual influence
o Externalising conversations, escaping blame and assertiveness
o Practicing inquiry in team contexts

SCAFFOLD 4
SUSTAIN: EMBRACING FLEXIBILITY AND EXPERIMENTATION
- Unit 10: Cultivating a culture of flexibility and experimentation
o Utilize inquiry to identify opportunities for experimentation and analyse results in a constructive and forward-looking manner.
o Develop a “learning from failure” culture of continuous improvement.